City Council Hearing – Water Billing Issues

21 Mar

Monday, March 27, 5pm-7pm, Baltimore City Hall, 100 N. Holliday Street (Please be sure to have ID to present at the door)

The Baltimore City Council’s Judiciary and Legislative Investigations Committee will be holding the following Investigative Hearing – Water Billing For the purpose of requesting that the Department of Public Works (DPW) and the Department of Finance brief the City Council on water affordability for customers of Baltimore’s Bureau of Water and Wastewater, the new water billing system started in October 2016, and concerns raised by customers of the Bureau of Water and Wastewater regarding unusually high bills, missing bills, and the process to contest bills. This was introduced by City Council President Jack Young as Council Bill 17-0015R.

DPW will have customer service staff on site, set up in the Reeves Room, to assist constituents with water bill issues. This service will be available starting at 5pm.

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